Product Care

Cleaning Instructions

Surface Cleaning

• Use a damp cloth with mild soap for spot cleaning
• Avoid getting electronic components wet
• Gently wipe the surface and allow to air dry
• Do not use harsh chemicals or bleach

Deep Cleaning

For thorough cleaning, remove the electronic module (if removable) and follow these steps:

• Hand wash in cold water with gentle detergent
• Do not machine wash or tumble dry
• Air dry completely before reinserting electronics
• Ensure all components are completely dry (24-48 hours)

Battery Care

• Charge fully before first use
• Avoid letting battery drain completely
• Use only the provided charging cable
• Store in a cool, dry place when not in use
• If storing long-term, charge to 50% capacity

Storage Tips

• Keep away from direct sunlight to prevent fading
• Store in a dry environment
• Avoid extreme temperatures
• Keep away from pets that may damage the product

Troubleshooting

Not Turning On

• Ensure battery is charged
• Try resetting by holding power button for 10 seconds
• Check that all connections are secure

Voice Recognition Issues

• Ensure microphone area is clean and unobstructed
• Check Wi-Fi connection
• Update firmware through companion app
• Reduce background noise

For additional support, contact us at support@aiteddybear.com