Returns & Refunds

Your satisfaction is our priority

30-Day Money-Back Guarantee

Not completely satisfied? Return your AI companion within 30 days for a full refund—no questions asked.

How to Return

1

Initiate Return

Contact our support team at returns@aiteddybear.com or call 1-800-555-1234

2

Receive Label

We'll email you a prepaid shipping label within 24 hours

3

Pack & Ship

Pack the item in its original box (if possible) and drop it off at any carrier location

4

Get Refund

Refund processed within 5-7 business days of receiving your return

Eligible for Return

  • Unopened products in original packaging
  • Products with manufacturing defects
  • Items received within the last 30 days
  • Products that don't meet expectations

Not Eligible

  • Items damaged after delivery
  • Products without original packaging
  • Returns after 30 days
  • Clearance or final sale items

2-Year Warranty

All products come with a 2-year warranty covering manufacturing defects and technical issues. Battery replacements and repairs are included. Extended warranty options are available at checkout.