Privacy Policy

Last updated: December 29, 2025

Introduction

At The AI Teddy Bear Company, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information and your child's data when you use our products and services.

Information We Collect

Account Information

When you create an account, we collect your name, email address, and billing information. This information is used to manage your account and process orders.

Device Information

Our AI companions collect voice data when your child interacts with them. This data is processed to provide conversational AI features and is encrypted during transmission and storage.

Usage Data

We collect information about how your child interacts with our products, including conversation topics, play patterns, and feature usage. This helps us improve our products and provide personalized experiences.

How We Use Your Information

  • To provide and improve our AI companion features
  • To process orders and manage your account
  • To send important updates about your products
  • To provide customer support
  • To develop new features and improve existing ones

Data Protection

We implement enterprise-grade security measures to protect your data, including:

  • End-to-end encryption for voice data
  • Secure cloud storage with regular backups
  • Regular security audits and penetration testing
  • Compliance with COPPA and GDPR regulations

Parental Controls

Parents have full control over their child's data. Through our companion app, you can:

  • Review conversation logs
  • Delete stored data at any time
  • Set content filters and topic boundaries
  • Export your child's data
  • Opt out of data collection for product improvement

Data Sharing

We never sell your data to third parties. We only share information with:

  • Service providers who help us operate our business (under strict contracts)
  • Law enforcement when legally required
  • With your explicit consent

Children's Privacy

We comply with the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personal information from children without verifiable parental consent. Parents control all data related to their children's use of our products.

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data
  • Export your data
  • Opt out of marketing communications

Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@aiteddybear.com